Privacy Policy
Last updated: 2025
Ricegrcxsm Medical Plastics (“we”, “our”, “us”) operates in Malaysia as a manufacturer of disposable plastic products for medical and diagnostic use. This Privacy Policy explains how we handle personal data when you visit our website, contact us, or engage our services. We aim to comply with the Malaysian Personal Data Protection Act 2010 (PDPA) and other applicable laws.
1. What we collect
We may collect the following information when you interact with us:
- Identity and contact details such as name, company, email address, and phone number.
- Business information relevant to quotations, orders, and supplier onboarding.
- Technical data such as IP address, browser type, device identifiers, and pages visited.
- Communications you send us, including enquiry forms and emails.
2. How we use your data
We process personal data to:
- Respond to enquiries, provide quotations, and manage customer relationships.
- Perform contracts, deliver products, and provide after‑sales support.
- Operate, maintain, and improve our website and services (including analytics).
- Comply with legal or regulatory obligations, audits, and record‑keeping.
3. Legal bases
Depending on the context, our legal bases may include your consent (for optional cookies/communications), performance of a contract or steps taken at your request, legitimate interests (e.g., business operations and network security), and compliance with legal requirements.
4. Disclosures and transfers
We may share data with service providers who support our operations, such as IT hosting, analytics, logistics partners, and professional advisers. These parties are required to handle data securely and only for specified purposes. If data is transferred outside Malaysia, we take reasonable steps to ensure appropriate safeguards are in place.
5. Cookies and analytics
Our site uses essential cookies for core functionality and may use analytics cookies to understand site usage. You can manage non‑essential cookies via our banner or your browser settings. For details, see our Cookies Policy.
6. Data retention
We keep personal data only as long as necessary for the purposes described above, including legal, tax, and audit requirements. Retention periods vary depending on the nature of the records and contractual obligations.
7. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal data. You may also object to certain processing, withdraw consent where relied upon, or request limitations on processing. To exercise these rights, please contact us using the details below. We may need to verify your identity before responding.
8. Security
We implement reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Third‑party links
Our website may link to external resources (for example, regulatory authorities). We do not control and are not responsible for their privacy practices. We encourage you to review the policies of those sites.
10. Contact us
If you have questions about this policy or wish to exercise your rights, contact:
- Ricegrcxsm Medical Plastics
- 14 Jalan Utas 15/7, Seksyen 15, 40200 Shah Alam, Selangor, Malaysia
- +60 3-2727 4102 • contact@ricegrcxsm.org
11. Updates to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date indicates the latest revision. Your continued use of our website after changes are posted signifies your acceptance.